Sofia Loukisa

AI Engineer (Agentic Systems) | Software Engineer | QA Background

Dynamic professional with combined experience as a Project Manager and Software QA Tester, specializing in AI-driven applications with deep expertise in agentic systems, LLM architectures, and BDI-based conversational agents. Proven track record delivering scalable solutions through rigorous testing, project management, and technical excellence.

About

I combine technical depth with strategic thinking to build AI systems that are both innovative and reliable. With hands-on experience in QA testing across web and mobile platforms, project management in startup environments, and cutting-edge work with LLMs and agentic architectures, I bring a holistic perspective to software engineering. My expertise spans the full spectrum from foundational QA practices to advanced AI implementation, enabling me to ensure quality and reliability in complex systems.

Testing Excellence

50+ daily cases | Web, Mobile, Kiosk

Agentic AI

BDI Architecture | LangGraph & LangChain | Safety-Oriented

Project Managment

Cross-functional Teams | Startup Scaling

Professional Experience

Software Quality Assurance Tester

08/2024 – 06/2025

iproject | Athens, Greece

  • Performed detailed manual & AI-assisted testing across web, mobile (iOS/Android), and interactive kiosk platforms
  • Executed structured QA procedures including exploratory, regression, and usability testing for client-facing applications
  • Documented defects using internal tracking systems, collaborating with frontend and backend teams to accelerate issue resolution
  • Acted as communication bridge between development and QA, ensuring product quality meets defined requirements and standards

Project Manager – Startup Operations & Product Delivery

10/2022 – 03/2023

ElantraTech | Cambridge, United Kingdom

  • Streamlined task management for a 5-person Software Engineering team using Jira, boosting workflow efficiency and on-time task completion
  • Developed and executed detailed project plans including timelines and budgets, ensuring projects remained on schedule and within scope
  • Monitored project progress proactively with Jira, providing constructive feedback and course corrections that improved team predictability by 20%
  • Reduced project delays by delivering timely release notes in fast-paced startup environments, improving team efficiency and delivery reliability

Startup Consultant & Freelance Web Developer

09/2022 – Present

Greece & United Kingdom

  • Advised early-stage businesses on digital strategy and technical solutions, helping establish robust online presence
  • Created and launched fully-responsive websites using modern web technologies, ensuring optimal user experience across all devices
  • Guided startups in digital marketing and operations strategy, enhancing visibility and optimizing customer engagement
  • Developed tailored solutions for each business, aligning technology, branding, and strategic goals to accelerate business growth
  • Supported project management and workflow implementation to ensure timely delivery and quality outcomes

Featured Work

A BDI-Driven Safety-Oriented Conversational Agent Architecture Using LangGraph for Health-Related Queries

Bachelor Thesis

Developed a sophisticated healthcare chatbot leveraging Belief–Desire–Intention (BDI) agent architecture combined with LangGraph for structured reasoning and decision-making. The system prioritizes safety through safety-oriented prompting, intent classification, and knowledge grounding. Implemented using Python, LLMs (GPT-4), and LangChain/LangGraph frameworks.

BDI Architecture LangGraph Healthcare AI Safety-Oriented Design Python

Code is private due to academic constraints

Startup Digital Solutions Portfolio

Freelance Project

Designed and deployed responsive, high-performance websites for multiple early-stage businesses. Focused on user-centered design, SEO optimization, and business-aligned functionality. Each solution was tailored to client needs with emphasis on digital presence and customer engagement.

Web Development Responsive Design Digital Strategy

Education

Bachelor's Degree in Computer Science

University of York – Europe Campus

Athens, Greece | 2026

Thesis: A BDI-Driven Safety-Oriented Conversational Agent Architecture Using LangGraph for Health-Related Queries

Bachelor Transcript in Computer Science

Anglia Ruskin University – On-site

Cambridge, United Kingdom | 2022

Volunteering & Workshops

Make A Wish

2025

Humanity Greece

2025

Hackathon Greece

2024

Devoxx Greece

2024

Technological & AI Angular Meetup

2023 - 2025

Skills

Technical Skills

Python JavaScript Java SQL HTML/CSS Git/GitHub Docker PostgreSQL MySQL Google Cloud Canva Wordpress

AI & ML Technologies

LangChain LangGraph Large Language Models BDI Architecture Agentic Systems Prompt Engineering

QA & Testing

Manual Testing AI-Assisted Testing Exploratory Testing Regression Testing Usability Testing Test Case Design

Professional & Soft Skills

Time & Priority Management Agile/Scrum Jira Cross-functional Leadership Project Management Conflict Resolution Technical Reporting Public Speaking & Training Open-minded & Adaptable

Certifications & Training

By Google

  • Understanding Artificial Intelligence
  • Boost productivity with AI
  • Introduction to Cloud

By Unicert Skills

  • Social Media Business Marketing

By Udemy

  • Essential Customer Success

Languages

Greek

Native

English

Fluent

Contact & Connect

Email: sofialoukisajob@gmail.com

Location: Athens, Greece

GitHub LinkedIn